Shipping & Delivery Policy

At SujiPrints.com, we are committed to delivering your orders in a timely and secure manner. Please read our Shipping & Delivery Policy carefully to understand how we process and ship your purchases.

1. Shipping Coverage

• We currently offer shipping services across India.
• Delivery is available to all major cities and towns. However, some remote locations may have limited or delayed delivery services as per the availability of the service of our shipping partner.

2. Processing Time

• Orders are typically processed within 24-48 hours after payment confirmation.
• Customized products (such as personalized photo frames and wedding invitations) may require additional processing time.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated Delivery Time

• Standard delivery time is between 2 to 5 working days from the date of order dispatch.
• Delivery times may vary based on your location, courier service availability, or unforeseen circumstances such as weather conditions, strikes, or lockdowns.
• Customers will receive an estimated delivery date at checkout based on their shipping location.

4. Shipping Charges

• We offer free shipping on orders above a certain value (as mentioned on our website from time to time).
• Shipping charges, if applicable, will be displayed at checkout before payment.
• Express or priority shipping options may be available at an additional cost.

5. Tracking Your Order

• Once your order is dispatched, you will receive an email or SMS with the tracking details.
• You can track your order through the link provided or by visiting the courier partner’s website.

6. Delivery Partners

• We partner with reputed courier services for safe and timely delivery.
• The courier service used will depend on your location and the best available option at the time of dispatch.

7. Failed Delivery Attempts

• If the recipient is unavailable at the time of delivery, our courier partner will attempt re-delivery as per their policy.
• If the delivery fails due to an incorrect address or unavailability of the recipient, the order may be returned to us.
• Re-delivery charges may apply if the package is returned and needs to be shipped again.

8. Address Accuracy

• Customers must provide accurate and complete shipping details while placing an order.
• We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

9. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact our customer support.
• In case of lost shipments, we will investigate the issue with the courier service and provide a resolution as per our policy.

10. International Shipping

• Currently, we do not offer international shipping. Orders can only be delivered within India.

11. Contact Us

For any queries related to shipping and delivery, feel free to reach out to us:

SujiPrints.com
2nd Floor, J1-214, DDA, Kalkaji, South East Delhi, Pin – 110019
Phone: 01147010208
Email: info@sujiprints.com

By placing an order with us, you acknowledge that you have read and agreed to our Shipping & Delivery Policy.